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Think about people who make you feel loved. What about them makes you feel this way? Without knowing you (or them), I can almost guarantee they ask good questions and listen well. David Augsburger observed, “Being heard is so close to being loved that most people cannot tell the difference.” Show me a person who asks questions and listens, and I’ll show you a person who makes people feel known and loved.

Sadly, this is an increasingly rare gift. Stephen Covey notes, “Most people don’t listen with the intent to understand; they listen with the intent to reply.” In other words, most people don’t actually listen—they wait. They wait for you to stop talking so they can talk. Some of this is a matter of attention span—trained by short videos on social media, minds quickly wander. But at a deeper level, most people are simply more interested in what they have to say than what the other person has to say.

This makes asking questions and actively listening one of the rarest (and most powerful) ways to communicate love. And when we bless others by asking good questions and listening well, we uniquely and powerfully reflect God’s character and love. Question-asking was one of Jesus’s favorite tools. Even though Jesus knew all things (John 16:30)—including people’s hearts (John 2:24–25)—he still asked over 300 questions in the Gospels alone.

Though we’ve all benefited from good questions and active listening, many of us feel ill-equipped to do it ourselves. To that end, here are three principles for question-based conversation.

1. Be Curious

The beginning of asking good questions is being genuinely curious about the person to whom you’re speaking. A good conversational tool to keep in your toolbelt is the acronym FORKS. Whenever you meet with new people, ask about their:

Family
Occupation
Recreation
Knowledge
Spirituality

(I provide sample questions for each topic at the end of this article.)

“Why” questions are often the best kind to ask. This will help draw out the other person’s motivations, passions, and feelings—which not only makes for better conversation but also helps you get to know this person beyond a surface level.

Another great way to begin a question is with the phrase, “Can you teach me about?” Pick a topic that you know the other person is passionate about or experienced in, and ask the person to educate you on it. This is one of the most effective (and fun) ways to get to know people and to make them feel valued—and it gives you an opportunity to learn. Everyone wins.

2. Follow Up

Once the other person finishes talking, try to repeat the content in your own words (e.g., “So, you’re saying?”). Making a habit of asking this follow-up question will help you learn to listen well. It’ll also assure other people that they’ve been heard and that you value what they have to say.

Another great follow-up question is “Can you tell me more about [choose one part of what they just shared]?” or “What do you mean by [choose one part of what they just shared]?” Not only does this spark deeper conversation, but it signals to the other person, “I’m interested in what you have to say, and I want to make sure I don’t misunderstand you.”

3. Ask Leading Questions

One of the best ways to love others (and glorify God) is to ask questions that lead to mutually edifying, Christ-exalting discussion. God tells us to think about praiseworthy things (Phil. 4:8) and to talk about things that build up the people in the conversation (Eph. 4:29). Think about the kinds of questions that you typically ask. Do they typically stimulate discussions that lead to praise and gratitude? Or do your questions typically stimulate gossip or complaining?

All questions lead somewhere and set the tone and trajectory of a conversation. The next time you’re conversing with someone, ask yourself: Where do my questions lead? Do they tear down or build up? Do they promote anger or love? Do they lead to mutual frustration or mutual edification?

Communicate Love

Everyone has something to say, but few have the opportunity to say it since question-asking and listening are increasingly rare.

The next time you meet with someone, challenge yourself to ask more questions than you answer. This can go a long way in making the other person feel valued—and it’s one of the most powerful ways to communicate the character and love of God.

Note: This article was first published by The Gospel Coalition. It was republished by Randy Alcorn’s Eternal Perspective Ministries.

Sample questions for FORKS:

Family: How has your relationship with your brother been? How is your mom’s health? How have you been shaped by your parents? What is your favorite attribute in your spouse? What is your sister like? Who are you closest with in your family, and why? What does your family enjoy doing together? What is your favorite family vacation or tradition, and why?

Occupation: What inspired you to pursue the job/major you have? What is your favorite part about your job/major and why? What have you been working on at your job/school recently? Can you teach me about [insert something related to their job]? What has been most interesting to you about the class you’re taking, and why does this interest you?

Recreation: What do you enjoy doing in your free time and why? How has your [insert hobby or project] been going? What would you say you are most passionate about? If you could make a living out of doing anything, what would you pick and why? Why do you enjoy [insert their favorite TV show/book/activity] so much? If you could join a club or take a class for fun, what would be the activity/subject?

Knowledge: What have you been learning about recently (in general)? What have you been learning about yourself recently? What have you been reading recently and how is it impacting you? What have you learned about [insert their passion] recently? Can you teach me about [insert something related to their passion or skill]? What is your favorite medium for learning, and why? (e.g., books, podcasts, YouTube videos, hands-on learning, etc.) What is the best advice you have ever received?

Spirituality: How are you doing spiritually? What is one joy and one challenge in your faith recently? What has God been teaching you recently? What is one way you would like to grow in this season of life, and why? What stood out to you from last week’s sermon, and why? How did you come to faith in Christ?

__________________________

Blake Glosson is a pastoral resident at Chapelstreet Church in Geneva, Illinois, and an MDiv student at Reformed Theological Seminary. He has been published by The Gospel Coalition and Crosswalk.com and republished and/or referred by Eternal Perspective Ministries (Randy Alcorn), Challies.com (Tim Challies), Moody Radio (here, here, and here), The JOY FM (The Morning Cruise with Dave, Bill, and Carmen), ChurchLeaders.com, The Aquila Report, Monergism.com, and numerous other sources. Previously, he served as the director of young adults at New Covenant Bible Church in St. Charles, Illinois.

Read “Four(teen) Ways to Improve Your Listening” here.

Read “How to Do (and Enjoy) Discipleship” here.

Read “Four Burdens Jesus Never Asked You to Carry” here.

Read “Three Ways to Make Your Encouragement Meaningful” here.

Note: This article is also published on The Gospel Coalition.

Sufferers often ask, “What lesson is God trying to teach me through this hardship?” Their friends ask them, “What is God trying to teach you?”

Generally, these are helpful questions. Suffering is difficult and confusing, and at times it feels pointless, so it’s natural and healthy to look for lessons to learn. It’s also true that God graciously uses trials to produce sweet fruit in our lives (James 1:2–4), often using difficult circumstances to teach us some of life’s most valuable lessons. Praying, “Lord, teach and grow me through this trial,” is always useful for us and precious to God.

Yet, there is a danger in reducing suffering to “a lesson to learn”—in believing (or communicating to others) that God allowed our suffering merely to send us a corrective message. Here are five potential problems with this line of thinking.

1. It’s unbiblical.

Consider two famous biblical examples of suffering: Job and Jesus. The opening chapter of Job does not say, “Job was walking in disobedience to God, so God brought suffering to teach him a lesson.” Rather, it says Job was “blameless and upright” (1:1), and God allowed suffering (in part) to prove his genuineness (1:8–12). If Job’s suffering was initially brought about to teach someone a lesson, the student to be corrected wasn’t Job but Satan (1:6–12).

Jesus, meanwhile, experienced the greatest suffering in human history. Yet the purpose of Christ’s suffering wasn’t to teach him a lesson but to bring sinners to God (1 Pet. 3:18).

In God’s kindness, both Job and Jesus learned through their suffering (Job 42:1-6; Heb. 5:8), but in neither case does the Bible reduce the purpose of suffering to a lesson for the sufferer.

2. It can unjustly condemn sufferers.

If we are too quick to ask, “What is God trying to teach you through this suffering?” we can (at times) place an unnecessary yoke on the back of the sufferer. It adds guilt if she hasn’t “figured out God’s lesson” yet, and it can imply that she’s at fault for her suffering:

“Maybe if you didn’t idolize being a mother, God wouldn’t have allowed your miscarriage.”
“Maybe if you didn’t idolize your career, God wouldn’t have allowed you to lose your job.”
“Maybe if you were a better Christian, God wouldn’t have to teach you lessons like these.”

The Bible teaches that all suffering is a result of sin (Rom. 5:12) but all suffering is not a consequence of personal sin (John 9:2–3). To blame someone’s suffering on his sin is often presumptuous, usually unhelpful, and almost always simplistic.

Asking loved ones what God is teaching them through their suffering can be profitable and encouraging. But let’s be careful not to fall into the trap of Job’s friends by communicating that the only reason they’re suffering is that God wanted to correct them for a certain sin.

3. It teeters on the prosperity gospel.

You’ve heard the stories:

“I was struggling as a single Christian. But then I realized God was trying to teach me to be content in my singleness. Once I learned my lesson, God brought Jeff into my life! #truelove”
“I always lived paycheck to paycheck. But then I realized God was trying to teach me to tithe more and not idolize money. Once I learned my lesson, God blessed me with my dream job and more money than I ever imagined! #Ephesians3:20”

I praise God for the lessons these people learned. But, “I learned my lesson and then was blessed with stuff” isn’t how it works for all people—and it’s certainly never promised in Scripture.

Whether intentional or not, these stories can communicate a harmful message to hearers: “Have you considered that maybe the reason you are still suffering is that you haven’t learned your lesson yet?”

Trained by this subtle prosperity gospel, we can begin putting our hope in learning our lesson rather than looking to Jesus. We throw ourselves onto our own behavior to heal us rather than throwing ourselves onto the grace of God. The lesson rather than the Lord becomes our Savior.

4. It undermines our humanity.

Whenever approaching the topic of suffering, we must remember we’re naturally weak and limited, whereas God alone is infinite in his wisdom and understanding (Isa. 55:8–9). In this life, we simply won’t understand fully why God allows the hardships he allows. Suffering can’t be fully explained, nor can it be boxed up into a nice little lesson.

When we’re suffering, our job isn’t to figure it all out—that will always be an exercise in futility. The fact that you don’t know why God allowed a certain hardship doesn’t mean you’re doing something wrong; it means you’re not God.

When we’re walking alongside someone who is suffering, our job isn’t to help her figure it all out. Our job is to be present with her, encourage her, and remind her of God’s presence and promises.

5. It can misrepresent God.

If we stray from God’s means of grace in our suffering, we can start to see God as a cruel father who abandons his child and says, “I’ll come back once you learn your lesson.” Nothing could be further from the testimony of Scripture.

God isn’t playing games with you, throwing you into a dungeon and seeing if you can crack the code to unlock his hidden lesson. He’s not holding his presence and goodness hostage until you learn your lesson.

Jesus doesn’t scoff at sufferers as they flail helplessly in a current of hurt, saying, “Get yourself together!” He, rather, enters into the current of our suffering and says, “Let me be a refuge for you.” As Dane Ortlund put it, “There’s no minimum bar you need to get over [or lesson you need to learn] to get to him. All you have to do, actually, is collapse in order to get into the heart of Christ.”

Christ isn’t looking down his nose at your suffering. He isn’t disappointed you haven’t figured everything out. He isn’t waiting for you to submit a report on the lessons you learned from your pain before he grants you his presence. He simply wants you to collapse into his loving arms.

We have a sympathetic Savior who walks with us, grieves with us, and redeems our suffering for good—often teaching us precious lessons through hardships. Let’s rejoice in these lessons while also remembering that God’s purposes in our suffering are far greater than a lesson—and that one day Christ will return to save us, heal us, and unburden our suffering fully and forever.

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Watch or listen to “With Us in the Wilderness” (sermon) here.

Read “When to Give Advice and When to Listen” here.

Read “That Decompressing Exhale For Which Our Souls Long” here.

Read “Five Habits That Kill Contentment” here.

Read “Three Ways to Glorify God in Worry and Anxiety” here.

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